Booking Policy

Privacy Policy and Terms & Conditions

Welcome to Floato Boats Ships Renting
These special terms and conditions apply to all sections and branches of the site, by entering and using our site, you have agreed to commit to working with the privacy policy, terms, and conditions of the site, in case you refused to comply with the terms, conditions and privacy policy of the site, you should not use the site.
The site has the whole right to change and modify any of these policies and conditions whenever necessary and at any time, these new policies are considered effective as soon as they are published on the site and will be used without the need to report. We kindly ask you to read and review the terms related to using our site on an ongoing basis before starting to use the site.

Acceptance of Terms of Use

By starting to use the site, you acknowledge that you have read, understood, and agreed to the terms and conditions of the Floato Boat Ships Renting site.
You are also bound by all representations that you make within the site, and if you do not agree to the terms of using the site and do not want to be subject to them, you must stop using this site and the services it provides.
These controls are an official contract between Floato Rent Boats and Ships Renting and renters or visitors to the site for renting purposes.

Eligibility for services

Persons or visitors to the Site who are under the age of 18 may not register or rent, and by accessing the Site and renting you acknowledge that you are at least 18 years old.
You guarantee that all information required upon registration or visit is correct and assumes all legal and contractual responsibility if the information provided proves to be incorrect if you register to open an account on the floato Boat Ships Renting site, your email address/username and password will be requested, and you may be asked to provide billing/payment information such as: Credit card billing information, your credit card type, card number, expiration date, as well as billing address if you are subscribed to Electronic Payment Services, In this case, you acknowledge and agree to the following:
* Keep your password confidential and do not share it with other people.
* Notify the site immediately (through social media) in case your password is revealed.
* Your responsibility for any activity that takes place on the Floato Boat Ships Renting site resulting from your failure to maintain the confidentiality of your password, and you are responsible for any losses that may arise as a result of this failure.
* You are committed to using the account individually and not allowing other people to use it, access it, or rent through it and you are fully responsible for all operations and procedures within your account.
* Recognize the right of Floato Boat Ships Renting, at its absolute discretion and without prior notice or notice, to suspend or cancel your account or amend account data.
- You can deactivate the account on the Floato Boat Ships Renting site by contacting us.

Commitments of Floato Boat Ships Renting site

The site provides the service of renting boats and ships by displaying these boats ships with all the details related to them on the site from the pictures of the ship or boat, its condition, its location, the rental price, the method of receiving and delivering it, the equipment in it, and the load with the number of people allowed in the boat, where the capacity of the boat will be determined, and this load is subject to change according to the discretion and vision of the site in exceptional cases, taking into consideration luggage and heavy equipment.

The role of Floato Boat Ships Renting as a site

Floato Boat Ships Renting acknowledge the following:
* The Floato Boat Ships Renting site cannot verify the identity of all users or visitors to the site, and the Floato Boat Ships Renting site does not verify or examine their financial or credit capabilities or intentions and depends on the method of payment upon charter. Therefore, if false and untruthful information is provided when registering on the site or visiting it to rent, and then it turns out when receiving the boat and sailing during the verification of personal identity that the information in the personal identity is contrary to what was recorded on the site, the boat or ship will not be delivered to the persons and they will not be able to claim a refund of the value of the rent that was paid, and the persons undertake in this case to refrain from claiming compensation or taking any action against the site management or Staff.
* Verify, audit, or review all listed information.

Floato Boat Ships Rentings are responsible for:

Floato Boat Ships Rentings are responsible for:
- The completeness or accuracy of the information published on the Floato Boat Ships Renting site.
- Constantly updating the content on the Floato Boat Ships Renting site.
- There are no operating errors on the Floato Boat Ships Renting site.
- The site remains available at all times or any of the boat and ship charter services remain available around the clock.
- Verifying the personal identity of all charterers when they receive the boat or ship and matching it with the information that was registered at the site or visitors to the site.
- Determining the capacity of the boats and determining the number of people allowed to be on will be determined upon booking, but in some exceptional cases there is allowance to increase the number of people, they will be estimated and determined from the site.
- Comply with all the guidelines contained in the Maritime Safety Manual prepared by the Critical Infrastructure and Coastal Protection Authority, including pre-sailing procedures, procedures during sailing, safety procedures during sailing, return procedures and other instructions mentioned in the Maritime Safety Manual.
- Floato Boat Ships Renting reserves the right to stop renting ships and boats on the floato Boat Ships Renting site at any time at the sole discretion of floato Boat Ships Renting site and without any notice or explanation.

Rules of content published on the floato Boat Ships Renting site

Rules of content published on the floato Boat Ships Renting site In these General Terms and Conditions, 'Your Content' means:
All boats and vessels available for charter (including but not limited to written text, photos, and videos of the site and all our social media about vessels and boats available for charter) as well as all correspondence on the Floato Boat Ships Renting site.
* The content of the Floato Boat Ships Renting site is:
- Reliable, accurate, correct, and subject to these general terms and conditions.
- Compatible with public morals and public taste online.
- Free from offensive and indecent phrases or images and videos that are offensive to religions and persons or that violate the law.
- Honest, accurate and does not use fraudulent methods in displaying boats and vessels available for renting.
- Does not constitute any harassment, discrimination, hate speech, or inciting or unwanted statements.
- It is legally permissible and does not affect the legal status and rights of persons and is not a reason for taking legal action against any person.

The site also guarantees that the content of the site does not violate or breach the following:

-Any copyright, moral rights, database rights, trademark rights, design rights, intellectual property rights, or any other intellectual property rights.
-Any trust, privacy, or rights related to data protection laws.
You are committed not to display any content on the floato Boat Ships Renting site that may or has been the subject of any legal proceedings or any other similar complaint from any third party.

Copyright for Floato Boat Ships Renting site

Copyright for Floato Boat Ships Renting site
Subject to the express provisions of these General Terms and Conditions:
Floato Boat Ships Renting owns all copyrights and other intellectual property rights of Floato Boat Ships Renting and all content on the site.
All copyrights and other intellectual property rights of Floato Boat Ships Renting and the contents on the site are reserved.
All logos of the Floato Boat Ships Renting site and its other registered and unregistered trademarks are owned by the Floato Boat Ships Renting site alone, and the Floato Boat Ships Renting does not allow the use of these trademarks, any use is a violation of the rights of the Floato Boat Ships Renting site.

Payment Services

The Floato Boat Ships Renting site provides a range of online payment options, which are as follows: Credit card - Apple pay - Samsung pay, or through any other payment method provided by the Floato Boat Ships Renting site from time to time.
The site's provision of these payment services is a means of facilitating users' speed up the completion of transactions on the site and also to preserve the rights of the site and the charterers of boats and ships.
Floato Boat Ships Renting has the right to change, modify or add new payment methods on the site.

Insurance

Insurance The charterer of boats and ships shall pay to the Floato Boat Ships Renting site insurance for each rental of an amount of 500 dirhams (UAE), if there is any malfunction or damage whose value exceeds the amount of insurance paid and caused by the charterer, the site has the right to resort to the judiciary to claim compensation for any malfunction or damage to boats and ships subject to the terms and conditions of the site.

Cancellation Policy

The cancellation of the lease is a nuisance to the site, so a cancellation policy has been established that both parties must adhere to:

Cancellation of leasing by the site:

Floato Boat Ships Renting site has the right to cancel the reservation in the following cases:
1- Emergency circumstances and any reason beyond the control of the site.
2- In case of bad weather.
In the above two cases only, the lessee customer has the right to choose another day to book on the same amount paid or refund the amount without the tenant having the right to claim material compensation for this cancellation.

Cancellation by the customer:

Floato Boat Ships Renting gives the customer (renter) the right to cancel the reservation within a maximum period of 48 hours from the date of reservation, and the amount paid for the reservation is non-refundable.

Ownership of Floato Boat Ships Renting:

The ownership of the Floato Boat Ships Renting site shall remain the private property of the site and the persons legally owning it, and you do not have any ownership right to use the site or your use of the site, you are not entitled to indicate in word or deed the ownership of the site or the use of its trademark or the pictures of ships and boats displayed on the site or the data related to them, and in the event of any violation of this kind, the site, and its representatives have the right to pursue you legally.

Rights

All content on the Floato Boat Ships Renting site, electronic or otherwise, is written or unwritten, including but not limited to: written and unwritten texts - logos - offers - button icons - icons - audio clips - and their rights are reserved to the Floato Boat Ships Renting site, and no one has the right to use it in any way, whether direct or indirect use or by third parties.
We, the management of the Floato Boat Ships Renting site, inform you that administrative and legal measures will be taken against any violation or expiration of the rights of the site.

Intellectual Property

The renters of boats and ships through the site must respect the intellectual property rights of the site, which also include the rights of the site itself, logo, words, programming method, and user interface, as the rights of the Floato Boat Ships Renting site are rights protected by intellectual property rights and trademark laws and are the exclusive property of the Floato Boat Ships Renting Site and are not entitled in any way to infringe or use them without authorization from the management of the Floato Boat Ships Renting Site Picnic.

Data privacy and confidentiality

Renters agree to the processing of their data by the privacy provisions and the Cookies notice related to the Floato Boat Ships Renting Site.
Floato Boat Ships Renting processes all personal data obtained through the Floato Boat Ships Renting Site and related services by our privacy provisions, cookies, and privacy policy.

Limitation of Liability

Determines any liabilities in any manner contrary to what is provided by applicable law, or excludes any legal obligations or rights that may not be excluded by law, limits or excludes liability outlined in these General Terms and Conditions governing all obligations arising under these General Terms and Conditions or relating to the subject matter of these General Terms and Conditions, except as expressly provided in these General Terms and Conditions.
Floato Boat Ships Renting are not responsible for any damage or malfunction to boats and yachts of any kind, once the yacht or boat is received caused by or because of the renter.
The site does not bear any responsibility resulting from tenants' violation of any law issued by the Critical Infrastructure and Coastal Protection Authority and the Maritime Safety Manual.
The site is committed to applying all maritime safety procedures and all laws issued by the Critical Infrastructure and Coastal Protection Authority.
The site is responsible for providing the necessary means of protection and safety and adequate safety jackets for all crew members and renters, the tenants acknowledge and undertake their commitment to wear safety and security jackets and not take them off.
As the Floato Boat Ships Renting site is a limited liability entity and it is in the interest of Floato Boat Ships Renting to limit the personal liability of its officers and employees, you agree and undertake to refrain from filing any lawsuit against the officials and employees of the Floato Boat Ships Renting site or in connection with any losses, malfunction, damage or claim for compensation for the cancellation of the reservation by the site for the reasons described in these terms and conditions.

Compensation

You hereby undertake to compensate Floato Boat Ships Renting for:
All losses, malfunctions to the boat or vessel, costs, liabilities, and expenses (including but not limited to legal expenses and any amounts incurred by Floato Boat Ships Renting to any third party to settle a claim or dispute) arising directly or indirectly from your use of the Floato Boat Ships Renting Site or any violation by you of any provision of these General Terms and Conditions, the terms or policies of the site, or Guidance Maritime safety manual.
Tenants are solely responsible for any dispute or problem between the tenants themselves and each other from beating, infringement, or any act that constitutes a clear violation of the law in the UAE.
The site disclaims responsibility for any technical failure that affects the boat or vessel while sailing.
The renter acknowledges that he received the boat with the presence of the captain who commands the ship or boat and that the ship or boat is in sound condition after examining and inspecting it without due diligence before receiving and sailing.

Breach of General Terms and Conditions

If Floato Boat Ships Renting site allows the registration of an account on the site, such an account will remain in existence indefinitely, subject to these general terms and conditions. If you breach any of the obligations contained in these general terms and conditions, or if the floato Boat Ships Renting site suspects that you have violated the general terms and conditions or any of the terms, policies, or guidelines of the floato Boat Ships Renting site in any way, then the floato Boat Ships Renting site has the right to do the following:
-Temporarily suspend your access to the Floato Boat Ships Renting site.
-Permanently prevent you from accessing the Floato Boat Ships Renting site.
-Block computers that use your IP address from accessing the Floato Boat Ships Renting site.
- Communicate with any or all of your Internet service providers and request that your access to the Floato Boat Ships Renting site be blocked.
-Suspend or delete your account from the Floato Boat Ships Renting site; or initiate legal action against you, whether for breach of contract or otherwise.
You will not take any action to circumvent the suspension, preventing or blocking your access to the Site (including, but not limited to, creating or using a different account) if the Floato Boat Ships Renting site suspends, prevents, or blocks your access to the floato Boat Ships Renting Site in whole or in part.

Technical Support:

The Floato Boat Ships Renting site provides, under the rules and provisions of this usage agreement, some technical support services.
The Floato Boat Ships Renting site allows renters and visitors to the site the right to communicate with the technical support team of the Floato Boat Ships Renting site, to help the rental process through the platform and solve electronic technical issues that may arise on the site.

Complaints Policy

If there is a complaint against the site: Submit a complaint statement through the link provided for that on the site, provided that the statement includes: the text of the complaint, the supporting documents, and the Floato Boat Ships Renting site will follow up and resolve the complaint.

Contact Us

If you want to inquire about the privacy policy or terms of use, or if you have other inquiries, do not hesitate to contact us through our official and approved communication channels.

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